You pay for the product in the shop CraftPhotoHoliday (website – https://journalhandmade.com) and agree to terms and conditions.
After ordering, you will receive a notification by mail. You will also receive a notification by mail about the order processing and sending a parcel with a tracking number.
Processing time: 1-3 business days. For custom orders Processing time takes 3-7 days but discussed individually by mail.
The delivery time depends on the country in which you are located. Learn more about delivery here. Please keep in mind that there may be delays in delivery for reasons beyond my control.
Express delivery temporarily unavailable.
Some countries impose customs taxes and fees for packages that enter your country. These fees are kept by you government and are outside of your purchase with me. You can find the information on the official website of government.
I choose shipping with a track number. However, there are countries where the shipment may not be tracked. That’s okay.
If any package is never picked up from the postal office, or requires re-shipment due to an incorrect address (or any reason), the buyer is responsible for paying the subsequent reshipment fees.
If your items didn’t arrive within 60 days, please, contact me.
If the package is officially recognized lost by transport carrie, 100% refund is guaranteed.
The shop accepts returns.
In case of return of the items please pay attention that Buyer pays for the return shipment (even if the item was bought at free shipping sale).
Please choose a carrier that provides a tracking number.
We return money after checking the goods.
We don’t return the goods custom orders.
Exchanges not available.
